Legal notice

(Legal) Guarantees and Liability

    Fata Fea declines all responsibility for any possible damages resulting from the use of the Site and the Order of 
    Products.

    The Products marketed on the Site benefit from legal guarantees, in accordance with the provisions of the Consumer Code (articles L.217-4 and following of the Consumer Code) and the guarantee of hidden defects (articles 1641 and following of the Civil Code). The Client can then return without charge the non-conforming or defective Product(s). 

    10.1 Legal Guarantee of Conformity 
    Fata Fea undertakes to sell Products that are in conformity with the contract of sale.
    In accordance with articles L. 217-4 of the Consumer Code:
    The Client has a period of 2 years from the delivery of the goods to take action;
    The Client may choose between repair or replacement of the goods, subject to the cost conditions provided for in L. 217-17 of the Consumer Code;
    10.2 Legal Guarantees of Hidden Defects.

    In accordance with articles 1641 and following of the Civil Code, Fata Fea guarantees hidden defects that may affect the Product sold. It will be up to the Client to prove that the defects existed at the time of the sale of the Product and are of such a nature as to render the Product unfit for the use for which it is intended. If the Client wishes to declare a hidden defect, he/she must do so within two years from the discovery of the defect.

    The Client may choose between a full refund of the price of the affected Product or a partial refund of the price of the Product if the Client wishes to keep it.

     

    Information and Claims

      For any requests for information or claims regarding your order or these Terms and Conditions of Sale, please contact the Customer Service by email at the following address: hello@fatafea.com.

       

      General Provisions

      12.1 Partial Invalidity
      If one or more provisions of these Terms and Conditions of Sale are declared null or unenforceable by a competent court, they will be deemed unwritten, and the other provisions will remain in full force and effect.

      12.2 Applicable Law - Competent Court 
      These General Conditions of Sale are subject to French law. Any dispute shall attempt to be settled amicably. In the absence of an amicable settlement, and regardless of the origin of the dispute, disputes relating to the performance or interpretation of these Terms and Conditions of Sale shall be subject to the competent courts.

      12.3 Reproduction of Applicable Texts (Order 2005-136 of February 17, 2005, Consumer Code, Civil Code) 

      Article L. 211-4 of the Consumer Code: 
      The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation where the latter was carried out under the seller's responsibility.
      Article L. 211-5 of the Consumer Code:

      To be in conformity with the contract, the goods must: 
      1° Be fit for the purpose usually expected of a similar good and, where applicable:

      • correspond to the description given by the seller and have the qualities that the latter presented to the Customer in the form of a sample or model;
      • have the qualities that a Customer can legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;

      2° Or have the characteristics agreed upon by the parties or be fit for any special use sought by the Customer, brought to the seller's attention and accepted by the latter.

      Article L. 211-12 of the Consumer Code: 
      Action resulting from lack of conformity shall be time-barred two years after delivery of the goods.

       

      Article 1641 of the Civil Code: 
      The seller is bound to a warranty on account of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so impair that use that the Customer would not have acquired it, or would only have given a lesser price for it, had he known of them.

      Article 1648, paragraph 1 of the Civil Code: 
      Action resulting from redhibitory defects must be brought by the purchaser within a period of two years from the discovery of the defect.